the seller can't send a return shipping label

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the seller can't send a return shipping label

How do I return an item if the seller won't send a return shipping label? Now I'm supposed tosend items back. Get Your Package Ready. So you have an open Dispute for Not As Described, the seller has been told to send you a Return Shipping Label and has not. "The seller can't send a return shipping label" Get an eBay Return Label Hassle-Free - DoNotPay If you want to return an item, or if there's a problem with your order, the first step is to let the seller know. Select your carrier and enter the tracking number. The seller either has to provide you a pre-paid label or send you the money to return. I am quite surprised about the "The seller can't send a return shipping label" message. Ask the buyer to confirm that theyve received the fundsand to upload tracking to the return request so you can see that the item is on its way. There no other option in my city. Make sure the barcode is clear so the carrier can scan it easily. Help me return my item to Japan (seller won't provide return shipping So I guess I just wait until the 30th and tell ebay that they haven't sent me any label/funds because they're implying that ebay itself is paying for the return shipping and that's not the case? Does this option not appear on the screen until after three days? Car & Truck Safety & Security Accessories, Returns, items not received, and refunds for buyers, How to print an eBay return shipping label, If the seller is paying for return shipping, how to print an eBay return shipping label, Select the shipping carrier from the dropdown list. Sunny Souls - Instagram Cookie Notice and our Dont use duct tape. Seller not sending return label - The eBay Community If you return an item using a paid method, we'll deduct the cost of return shipping and restocking fees . Tip What should I do in this case? The charger wouldn't be a big deal to me if the phone was not PIN locked. A return shipping label is a pre-paid, pre-addressed postage label that enables customers to return purchased goods back to the seller. Tip If I don't ship by 21 March, then according toebay"we might close your return and there's a chance you won't get a refund". Your buyer can then print the label and use it on their package. Select 'Every time I visit the webpage'. If youprefer, you can provide the buyer with another method of returning the item. Customer Service reps have a quota and will say anything to get you off the phone. Oh - missed that. 4. how long do I have to before my refund request is cancelled? 1996-2023, Amazon.com, Inc. or its affiliates, Using drop off services at locations that are convenient for you, Using Heavy-Bulky return options, handled by a specialty carrier team, Using Locker, Locker+, and Amazon Hub Counter locations for small packages, Using a scanned QR code at designated returns locations to make label-free and package-free If the buyer is responsible for return shipping costs, and they refuse to pay, you can ask us to step in and help resolve the issue. When using your own carrier, make sure to upload the label and tracking details to the buyers return request. 2. Limit the Use of My Sensitive Personal Information, $5 in USPS postage to use in trial period, USPS rate discounts you cant get at the Post Office, Only $19.99 per month plus applicable taxes, if any, including the first month if you stay past the 4-week trial. Under Browsing history select 'Settings'. Tracking lets the seller know the item ison its wayand allowseBay to see the progress of the return in casetheres an issue were asked to help with. Return shipping labels ensure fast delivery back to the seller, which enables the seller to process refunds back to the customer as fast as possible. I'm nto trying to scam anybody. If the expected shipping charges cost more than the expected refund or the refund value of a replacement or exchange, an eBay return shipping label wont be available. If you used an Etsy Shipping Label, you'll generally be charged for the label a few days after you receive the package. What kind of return did you open? Knowing your shipping cost is critical to pricing your items right and maintaining your profit. If the buyer doesnt use the return shipping label, you are not charged for the cost of the label. In the Ship tab, select Create Shipment. Archived post. Thanks for your advice,reallynicestamps. There is the possibility that you won't see the 'ask ebay to step in' link if the seller has already agreed to a return. While we're unable to respond directly to your feedback, Need a Shipping Label? Learn more about our signature confirmation requirements. Tick the box that says I provided a return label with the original item. Weigh yourself while holding the package, and then weigh yourself alone. 05-14-2021 12:24 PM. To create a shipping label with FedEx, follows these steps: 1. The shipping will cost me 300 usd (UPS) because the rod is 1.5 m long. You'll see an estimated cost for the shipping label, but you won't be charged until the buyer uses the label. Most people can do simple troubleshooting and I'm sorry it's proven to be too much for you. Contact the seller for a return shipping label. For instance, you can offer to pick up the item in personor let them drop the item off at your closest store. If they don't send you a label do contact cs through FB it Twitter before the date that you are supposed to send the phone back. 03-14-2018 Heres how you can let the buyer know about the label from the View return details section: Use the carriers shipping calculator to find out how much return shipping will cost. Don't trust them. If you stated you offer free returns, youhave to pay;otherwise, you can ask the buyer to cover the cost. Examples of alternative shipping arrangements. I got quotes from 4 different carriers and the cheapest I have found is $23.50 via USPS. I had paid directly with credit card through eBay (not Paypal). "The seller was in China and wants me to send it to some UK address (probably a reshipping service). Bring it to the drop off location with the item you want to return. Just keep it in mind. In most situations, you can provide a return shipping label at a discount via your Reverb Orders page. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. If you don't have one, you can order supplies online or buy one at The UPS Store . (unknown). I tried contacting customer service again, but the rep wouldn't close the case yet. If you choose to ship the item on your own, you'll pay the carrier when you ship Best practices for avoiding and handling issues with buyers, How to handle a return request as a seller. They told me to ship the item to an address they provided. Thank you for the reply, much appreciated. Schedule a Pickup. Sorry this information wasnt helpful. Well send an email to your Messages - opens in new window or tab with the subject line Send the item back with all the details of your return request. If you included a return shipping label with the item when you sent it to the buyer, you can let them know that they should use that to send it back to you. Definitely let them know the seller wants the item sent to an address in England, if it was bought/shipped from China. What is the next option for returning an item from abroad ? item return, "seller can't send a return shipping label", "THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" Select Create return label. You can create and email return shipping labels to customers easily using Stamps.com. I'd explained both times that the item was broken and they already said that they can't issue a return label themselves. PLEASE GIVE THIS POST A LIKE IF YOU'RE HERE ." Sellers talk about the importance that choosing the right shipping service, Oh, Ship! If I don't ship by 21 March, then according toebay"we might close your return and there's a chance you won't get a refund". In response to femmefan1946. Create and Print Shipping Labels | UPS - Canada Once the information is complete, the shipping software will email the customer a printable file of the return shipping label. Let the seller know how much it will be and if they do not send you the money, contact ebay customer service on Facebook. At that point it's most likely that eBay will just issue the refund, and the item will be yours to keep, donate, or dispose of as you see fit. If you want return shipping to be insured, see our section on alternative return shipping options. I'd explained both times that the item was broken and they already said that they can't issue a return label themselves. 53 likes, 7 comments - Sunny Souls (@sunnysoulsph) on Instagram: "Hello! Copyright 1995-2023 eBay Inc. All Rights Reserved. Who's responsible for return shipping costs depends on why the item is being returned. You can chat with other members about anything to do with buying on eBay. What to do when seller can't send a return shipping label? Typically shipping software is used to create return shipping labels. Death certificates show that you died. Email the PDF label to the buyer, or send it as an attachment in a message on Etsy. The key benefits of a return shipping label are convenience, efficiency and customer satisfaction. It's a meeting-point for eBay buyers and sellers to chat, ask questions and exchange advice Most people can do simple troubleshooting and I'm sorry it's proven to be too much for you. The seller is responsible for paying the return postage, this is their problem, not yours. We may ask you to accept a billing agreement to authorize payment for these kinds of charges. Stamps.com is an independent vendor of the USPS. I contacted the seller and they said that ebay will pay me once I send the item back since they froze the money. We recommend using a tracked service for return shipping. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In some instances, return shipping charges are estimated rather than based on the actual weight of the package. Where they're incorrect is saying eBay can. Delivery addresses in the 50 United States (U.S.) and APO/FPO addresses using a U.S. Whether you're a buyer or a seller, check here to get started: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 297 likes, 1 comments - Lux918 (@lux918llc) on Instagram: "Hate to have to clarify the situation with this one upset individual who decided to publicly post." How to complete a label-free, box-free return. But that is not something you need to share with eBay or with the seller. ", Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. I thought if both the buyer and the seller were in Canada, the system could easily generate the return shipping label. If there's still no resolution, I'll try those two links you sent. If youre responsible for the return shipping costs, you can choose howto send the itemback to the seller. The seller is correct that they can't issue a label for International shipping. If the item is damaged while it's being returned to you, you may be entitled to offer them a reduced refund. I was under the impression that according to eBay policy, the seller has to provide the label . The last message from the seller: "wow did you know there are actually humans behind these sales? Actually sending a partial refund for the shipping label wouldn't have been an acceptable way to do that. I am a busy person so i forgot to check one last time if it was reset. Sometimes returning an item may require additional, alternative shipping arrangements, like adding insurance to your package. Please select what best describes the information: Thanks! The seller replied "I have the pin but I cannot provide it as that would create a security breach." Pay by card or PayPal, or pay in store at a UPS location. You haven't provided me with a return label or the funds to purchase one myself. Youve got three options to get it to UPS: Copyright 1994- Delivery addresses in the 50 United States (U.S.) and APO/FPO addresses using a U.S. zip code are eligible for Free Returns.. You may also print a return shipping label to mail it to your customer. As others have said, the seller will need to send you the money (usually through Paypal) for you to buy a label so you should first figure out what it will cost. Or did you pay with a credit card? On the 21st you might have the option to ask 'ebay to step in' but if I were you I would definitely call and explain that the seller did not provide a label. New comments cannot be posted and votes cannot be cast. Overseas sellers that cannot send labels are supposed to send you money to pay for the shipping label. Here you can discuss all things shipping with other members. If the seller is responsible for the return shipping costs, they'll let you know how they wantthe item to be sent back to them. I asked the seller if they really want me to do that since they are responsible for the shipping costs. By accepting the return but not providing a return label @olsus_flhkv3ce4 the seller has stalled you, as there will never be any option to ask eBay to step in. Copyright 1995-2023 eBay Inc. All Rights Reserved. - edited In general, whoever pays for return shipping is responsible for ensuring the item arrives at its destination. Adding tracking details to your return helpsprotect against delays or issues in the refund process. If eBay said come back on the 30th, you should be able to go back to the case details on that day and ask eBay to step in. If you dont ship the item back by that date, we may close your request and you will not receive a refund. Returns Made Easy | USPS Welcome to the eBay Canada Community your community. Is there a time-limit by which the DVD must be back with the seller ? That means that you'll need to accept the return and cover the cost of return shipping, even if you don't normally offer returns. Thanks! If your stated policy is that the return shipment costs are the responsibility of the buyer, you can deduct the postage from the refund . They can then print the label and use it to send the item back to you. There are several ways you can send an item back to the seller. Printed return shipping labels do not expire and can be mailed at any time. To send the eBay shipping label through the Return Request option, check if the box meets the USPS package size requirements, and if it does, follow these steps: Go to the View Return Details section. Returns Made Easy. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Seller "can't send a return shipping label." - eBay That sounds like a scam to me. Ensure the buyer uses a tracked serviceand includes signature confirmation for items with a total cost of $750 or more. I was actually quite puzzled how I got the message titled "The seller can't send a return shippnig label," because the message appears to come from eBay itself (not the seller). Choose the label you want to send to your buyer. I had a feeling the eBay rep wasn't going to follow through, because I offered to wait on the line for him to send the shipping label, but he said he could only do it after the call. The seller doesn't respond to my messages and I can't contact the ebaybecause there are just no option to do so. ", So I asked the seller for a shipping label and he says "i cannot make a shipping label as it would not let me i'm not sure of your location since it didn't let me-- after i receive the items back i will certainly paypal u the extra money". When you want to return an item using alternative shipping arrangements, and the seller is responsible for the return shipping charges, you'll need to work with the seller to agree on the shipping service and cost before returning the item. 03:38 PM. Oh, Ship! This is twice the price of the fishing rod. an eBay return shipping label won't be available. Seal your box with plastic or nylon tape at least two inches wide. Contact the seller for a return shipping label. If the buyer is sending the item back for another reason, for instance, if they ordered the wrong item or changed their mind, then theyll need to pay for return shipping, unless your returns policy states you offer free returns. Solved: Seller can't send a return shipping label and I c - eBay When using return shipping labels, customers do not need to add postage since the product seller has already included shipping fees on the shipping label. I'm even thinking to open any kind of dispute on a second item in the package just to get the eBayattention. United Parcel Service of America, Inc. All rights reserved. Return shipping for buyers | eBay Youll need to ship the item back before the date stated in this email. Buying used phones requires a little bit of willingness to learn.". I was sent the wrong DVD from the UK. What can Ebay even do? If so, you absolutely do not want to pay the return shipping yourself - I doubt the seller will voluntarily give that money back to you upon return. It also allows the seller to control postage costs on returned items as the seller can choose the lowest cost mail class option to have a product returned. 2023 A wrong DVD sent surely will fall under a warehouse problem. What number should I call for customer support? Seller can't send a return shipping label and I c can't buy a return shipping label (international shipping). Subtract one from the other; or. Create Return Labels in Commerce Manager | Meta Business Help Center Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" The strangest thing happened on the phone today. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. Contact the seller for a return shipping label. The seller is responsible for the return shipping costs but they won't send me a return label. These charges are based on rates eBay negotiated with the USPS and are typically less than what you would pay at the post office for the same item. ". The seller doesn't respond to my messages and I can't contact the ebaybecause there are just no option to do so. The easy-to-use software lets you enter mailing details, pay for USPS postage, and send return shipping labels from one interface.

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the seller can't send a return shipping label

As a part of Jhan Dhan Yojana, Bank of Baroda has decided to open more number of BCs and some Next-Gen-BCs who will rendering some additional Banking services. We as CBC are taking active part in implementation of this initiative of Bank particularly in the states of West Bengal, UP,Rajasthan,Orissa etc.

the seller can't send a return shipping label

We got our robust technical support team. Members of this team are well experienced and knowledgeable. In addition we conduct virtual meetings with our BCs to update the development in the banking and the new initiatives taken by Bank and convey desires and expectation of Banks from BCs. In these meetings Officials from the Regional Offices of Bank of Baroda also take part. These are very effective during recent lock down period due to COVID 19.

the seller can't send a return shipping label

Information and Communication Technology (ICT) is one of the Models used by Bank of Baroda for implementation of Financial Inclusion. ICT based models are (i) POS, (ii) Kiosk. POS is based on Application Service Provider (ASP) model with smart cards based technology for financial inclusion under the model, BCs are appointed by banks and CBCs These BCs are provided with point-of-service(POS) devices, using which they carry out transaction for the smart card holders at their doorsteps. The customers can operate their account using their smart cards through biometric authentication. In this system all transactions processed by the BC are online real time basis in core banking of bank. PoS devices deployed in the field are capable to process the transaction on the basis of Smart Card, Account number (card less), Aadhar number (AEPS) transactions.