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61 Forsyth Street, Room 19T30 Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Students in Energy Efficiency-Related Field Resources for Weatherization Operators . DHS OIG agreed with this recommendation. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Fax: (703) 413-1833, Phone: (703) 413-1855 An official website of the United States government. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Fax: (609) 989-2213, Phone: (212) 908-9001 Contact Us | Office of Inspector General - DHS (646) 428-3860 Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Office of Rehabilitation Services. Suite 30.450 Atlanta, GA 30303 Location details Office of Inspector General . Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Directory - DSS Field Offices - United States Department of State DHS OIG agreed with this recommendation. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. These actions address the intent of our recommendation. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Office of Investigations | Office of Inspector General | Government We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Fax: (915) 577-9012, Phone: (713) 718-4888 Menu; Search; En Espaol; In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. 7. . Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. About Us . The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Sacramento Regional Office (California) Check-In Office. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. DHS OIG agreed with this recommendation. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. An official website of the United States government. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. > About EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Philadelphia, PA 19107 . : DHS OIG agreed with this recommendation. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. About Us | Office of Inspector General - DHS In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Our diverse team of oversight professionals are . In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Christopher Wilson, Assistant Regional Inspector General for Audit HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Office of Inspector General - U.S. Department of Labor Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Share sensitive information only on official, secure websites. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Office of Counsel (OC) Suite 400 875 15th Street, N.W. > HHS Regional Offices. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Answers to the most frequently asked question about DHS and its programs. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. About Us . (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Fax: (415) 503-1417, Phone: (703) 413-1835 We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. 245 Murray Lane SW Los Angeles Field Office | ICE (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. Looking for U.S. government information and services? 794.7788 401 W. Peachtree Street N.W. (LockA locked padlock) Our work on the management and operations of this office identified long-standing management weaknesses, including: See Exhibit A (Report, Office of Inspector General). Teri Lewis, Assistant Regional Inspector General for Audit (202) 566-2549. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel I was also the lead tech agent for the Albany, NY . Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Yes No In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. DHS OIG Hotline Complaint Form A lock Children and Youth Houston Field Office | ICE - U.S. Immigration and Customs Enforcement DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. HHS Regional Offices | HHS.gov
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Washington, D.C. 20201 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG concurred with each of GAO's 21 recommendations. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. OIG is headquartered in Washington, DC, and has three regional offices. Vacant, Regional Inspector General for Audit State of Oregon: Local Offices - Local Offices Gary Whitman, Regional Inspector General for Audit Organizational Chart | Homeland Security - DHS The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Atlanta, GA 30303 Fax: (202) 616-0271, Phone: (703) 413-1801 Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Myra Hamilton, Acting Regional Inspector General for Audit Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Fax: (703) 413-1833, Phone: (404) 331-5928 They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Secure .gov websites use HTTPS No. HHS Headquarters. (202) 566-2391. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Fax: (313) 226-4006, Phone: (915) 745-1654 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Return to top. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Region 3 DHS OIG officials also provided an overview of resource allocation steps. A .gov website belongs to an official government organization in the United States. Field Operations | Transportation Security Administration We will continue to monitor DHS OIG's efforts to address this recommendation. TTY 1-800-745-5555. Below you fill find contact information for those offices. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Field Offices | USCIS HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Department of Homeland Security Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. GAO was asked to review DHS OIG's management and operations. Southeastern Region The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Email. New York, NY 10005 HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Office of Inspector General. > About Selina Boyd , Regional Inspector General for Audit The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). DHS OIG agreed with this recommendation. or https:// means youve safely connected to the .gov website. Before sharing sensitive information, make sure youre on a federal government site. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Office of Inspector General, U.S. Department of Health and Human Services GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Fax: (817) 385-2080, Phone: (303) 335-4201 Fax: (212) 908-9035, Phone: (415) 355-2740 We will continue to monitor DHS OIG's efforts to address this recommendation. An official website of the United States government. Report Incidents A lock In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. JCK Federal Building Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. Fax: (713) 718-4706, Phone: (818) 863-1901 PDF Investigation of DHS Employee Corruption Cases Stay informed as we add new reports & testimonies. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Operational and Support Components Department Leadership Biographies Contact Us | Homeland Security - DHS To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. . or https:// means youve safely connected to the .gov website. Vacant, Regional Inspector General for Audit Report West Virginia Recipient Welfare; Report Health Care Crimes; OIG (OA) Field Office. Sacramento, CA 95814 U.S. Department of Health & Human Services 200 Independence Avenue, S.W. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. U.S. Department of Health & Human Services An official website of the United States government. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Fax: (312) 886-7065, Phone: (817) 385-2071 However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Official websites use .gov The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. DHS OIG has made progress in developing these key organizational performance management documents in recent years. . No. Check-In Office. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . U.S. Department of Health & Human Services DHS OIG agreed with this recommendation. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Office of Inspector General - Georgia Department of Human Services Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. > IEA This office is critical for ensuring independent and objective oversight of DHS. Share sensitive information only on official, secure websites. Midwestern Region Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Report suspicious items or activities to local authorities immediately. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. DHS Office Locations - Oklahoma Each Regional Office is led by a President-appointedRegional Director. Washington, DC 20528-0305. Region covers Arkansas, Louisiana, Oklahoma, and Texas. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS Mailing Address Media Contacts Media inquiries and department press contacts. Return to top. This office is critical for ensuring independent and objective oversight of DHS. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. (215) 656-6900 (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. A .gov website belongs to an official government organization in the United States. Department of Defense Office of Inspector General > About - DODIG An official website of the United States government. Share sensitive information only on official, secure websites. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Information and guidance about COVID-19 is available at coronavirus.gov. Fax: (202) 616-2051, Phone: (202) 616-4760 . The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357.Vit Inquiry Question Differentiation,
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As a part of Jhan Dhan Yojana, Bank of Baroda has decided to open more number of BCs and some Next-Gen-BCs who will rendering some additional Banking services. We as CBC are taking active part in implementation of this initiative of Bank particularly in the states of West Bengal, UP,Rajasthan,Orissa etc.
We got our robust technical support team. Members of this team are well experienced and knowledgeable. In addition we conduct virtual meetings with our BCs to update the development in the banking and the new initiatives taken by Bank and convey desires and expectation of Banks from BCs. In these meetings Officials from the Regional Offices of Bank of Baroda also take part. These are very effective during recent lock down period due to COVID 19.
Information and Communication Technology (ICT) is one of the Models used by Bank of Baroda for implementation of Financial Inclusion. ICT based models are (i) POS, (ii) Kiosk. POS is based on Application Service Provider (ASP) model with smart cards based technology for financial inclusion under the model, BCs are appointed by banks and CBCs These BCs are provided with point-of-service(POS) devices, using which they carry out transaction for the smart card holders at their doorsteps. The customers can operate their account using their smart cards through biometric authentication. In this system all transactions processed by the BC are online real time basis in core banking of bank. PoS devices deployed in the field are capable to process the transaction on the basis of Smart Card, Account number (card less), Aadhar number (AEPS) transactions.