033-25790005 info@sarnainfocom.com

Our Expertise in Banking Solutions

Sarna Infocom is a well known entity in the Financial Inclusion sector. We are equipped with a state of the art infrastructure for serving our client Banks in order to extend their services to the last mile through our Business Correspondent Agents. We always put stress upon the proper training of our agents so that they are completely aligned with the rules and regulations of this industry.

We have a 12 X 7 helpdesk team who dedicatedly address all the technical and training issues to the BC Agents. Apart from this, Sarna Academy, a section for capacity building in the organisation, takes care of the on job training of both the Agents and the employees. These efforts help us to retain the market reputation and to hold high our tagline of “CARE CONCERN & COMPLIANCE”.

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Our Services

At Sarna Infocom, we are committed to advancing financial inclusion across India through a comprehensive suite of services that empower both banking institutions and underserved communities. Our services are designed to bridge the gap between formal banking and the last-mile customer, while maintaining the highest standards of professionalism, compliance, and care.

1. Business Correspondent (BC) Services
  • Onboarding and managing BC agents for major Public Sector Banks (PSBs), Private Sector Banks, and Regional Rural Banks.
  • Operating over 2,500+ active BC points across urban, semi-urban, and remote rural areas, including hilly terrains.
  • Providing banking access to underbanked and unbanked populations for services like account opening, cash deposits/withdrawals, AEPS, balance inquiry, and more.
2. Loan Lead Generation
  • Collecting and forwarding quality loan leads to various private sector banks, helping them expand their credit outreach in rural and semi-urban markets.
  • Assisting banks in reaching new customer segments with tailored lending opportunities.
3. Sarna Academy – Training & Capacity Building
  • Sarna Academy is our dedicated training wing focused on skill development and capacity building for:
    • New and existing BC agents.
    • Internal staff and field teams.
  • Training programs include:
    • Financial literacy modules, digital banking know-how, and customer engagement strategies.
    • Professional ethics, compliance training, and goal-based performance enhancement.
  • Led by a team of experienced professionals, including ex-bankers and domain experts.
4. Financial Literacy & Community Outreach
  • Organizing awareness camps and training sessions to promote financial literacy, digital payments, and responsible banking behaviour in underserved communities.
  • Enabling customers to make informed financial decisions and use banking services effectively.

With a mission rooted in Care, Concern, and Compliance, Sarna Infocom continues to create meaningful impact in the Financial Inclusion (FI) sector by fostering partnerships, empowering field agents, and bringing formal banking to the doorstep of millions.

Services

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Financial Inclusion

Sarna Infocom works as a Corporate Business Correspondent for reputed PSU Banks and RRBs.
Insurance Services

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